Terms of service
TERMS OF SERVICE
Last updated: September 2026
1. Overview
This website is operated by Dhia Jewellery. By visiting our site and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
2. Online Store
By agreeing to these terms, you confirm that you are of legal age in your province or territory of residence, or that you have given us consent to allow any minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose. You must not transmit any harmful or disruptive code through our store.
3. Products & Pricing
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify prices at any time without notice. Prices are displayed in South African Rand (ZAR) and are inclusive of VAT where applicable.
We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your device's screen display will be perfectly accurate.
4. Orders & Payment
We reserve the right to refuse any order. In the event that we make a change to or cancel an order, we will attempt to notify you using the email address provided at checkout.
Payment must be received in full before an order is processed and dispatched. We accept all major payment methods available at checkout.
5. Shipping & Delivery
Orders are shipped within South Africa only via our preferred courier, The Courier Guy. Delivery times are estimated and not guaranteed. Please refer to our Shipping Policy for full details.
6. Returns & Exchanges
We want you to love your purchase. If you are not satisfied, please refer to our Refund Policy for return eligibility, timeframes, and instructions.
Custom, personalised, and sale items are final sale and cannot be returned or exchanged unless faulty.
7. Accuracy of Information
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information on our store at any time without prior notice.
8. Third-Party Links
Our store may include links to third-party websites. We are not responsible for the content or practices of any linked sites and encourage you to review their terms and privacy policies.
9. Intellectual Property
All content on this website — including images, copy, logos, and design — is the property of Dhia Jewellery and may not be reproduced, distributed, or used without written permission.
10. Limitation of Liability
Dhia Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.
11. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.
12. Contact
Questions about our Terms of Service? Contact us at:
📧 info@dhiajewellery.co.za 📱 +27 67 186 3721